LiftMaster Secure View Smart Garage Door Opener Review: One Stop Shop for Garage Intelligence

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Garages are no longer just the shed at the back. From garage delivery to smart locks and openers, your car’s home is just as smart as yours. The LiftMaster Secure View (87504) combines garage door Wi-Fi connectivity with a built-in camera for an all-in-one system that gives you remote access and monitoring.

At $ 468, this garage door opener is more expensive than many models you’ll find at your local home improvement store. However, a quiet belt drive, useful app, and feature-rich design make it worthy of consideration.

If you are interested in smart modules, we have collected the best accessories to spruce up your existing garage door opener.

As

  • Integrated camera
  • Useful MyQ app
  • Quiet belt drive system
  • 360 degree LED lighting
  • Camera can be closed

Do not like

  • Limited smart home integration
  • Some camera power lag
  • Dear

Design

The most distinctive feature of the LiftMaster Secure View is the integrated camera. The camera hangs under the opener and can be retracted or manually rotated 360 degrees to point exactly where you want to monitor activity and stream 1080p live video.

Our double door setup required two openers, which means two cameras. We could easily point each camera 180 degrees to each other and see almost the entire garage in the MyQ app. The camera includes two-way audio from a speaker at its base and features black and white night vision.

The other feature that sets the design of this opener apart from many others is the 360 ​​degree LED ring. You will get 2000 lumens of light to illuminate your space and the 360 ​​degree design leaves no corner in shadow.

The 2,000 lumen LED ring light illuminates a dark garage.

Molly / CNET Award

In addition to lights and cameras, the LiftMaster Secure View operates on a very quiet belt drive system. Belt drives are a great option for homes with an attached garage. They are significantly quieter when opening and closing than a chain drive system. Our unit also comes with a wall button and keypad.

We had our LiftMaster unit installed by a local authorized dealer. You can install the opener yourself, if you prefer. We had to replace a chain drive system with the belt drive of the new unit and chose to have this job done professionally. Once the unit was installed, we programmed the included wall button and keypad.

Read more: The MyQ Pet Portal is a smart dog door

MyQ Smarts

The LiftMaster Secure View connects to your smart home through your 2.4 GHz Wi-Fi network. The wall button is also where you’ll go to configure the smart features of this opener. You’ll start by opening the MyQ app and adding a device.

From there, the MyQ app guides you to the wall button menu and walks you through the setup fairly quickly. My device was connected to my Wi-Fi and MyQ app within 10 minutes. I had to perform a camera firmware update, but it was as easy as leaving my phone in bluetooth range of the opener for a few minutes.

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The camera under the opener can be lowered or hidden.

Molly / CNET Award

The MyQ app is well designed and easy to navigate. We have recommended others MyQ compatible products previously (Chamberlain and LiftMaster are sort of sister companies, both using the MyQ platform). Things like viewing your cameras, opening and closing doors, setting schedules, and sharing user access are all simple and hassle-free experiences.

The integration

What MyQ lacks is true integration with other smart home platforms. Yes, you can connect your MyQ app to Google Assistant, but not with the Google Home app. Amazon Key integration for Prime members allows delivery to the garage, but there is no direct way to connect your MyQ opener to the Alexa app. HomeKit compatibility isn’t there either, unless you buy the MyQ HomeKit Bridge accessory ($ 70 more).

IFTTT provides a handful of workarounds for Alexa, but compared to the hundreds of lesser-known and presumably less-funded apps that to do working with these platforms, MyQ feels far behind. The app itself is great, but it could be even more so if it harnessed the full potential of Google Home and Alexa integration.

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Screenshots by Molly Price / CNET

Granted, I have a MyQ product in my garage and I always find myself using the physical wall button or remote control on my car more than app control. The nicest part of integrating the voice assistant for me was being able to ask Google Assistant if the garage door was closed. If it wasn’t, I could ask Google Assistant to shut it down.

I should note that you can also connect your MyQ compatible door opener with Vivint, Ring, Alarm.com for integration into your favorite security system. I tested the Ring integration, which allowed me to view the garage door status and launch the MyQ app from my Ring app dashboard.

Performance

The MyQ app is where you will do most of your garage door interactions when it comes to the remote control. I noticed that for each of my built-in cameras there was some startup delay when opening the app and some intermittency in the stream when using the garage doors. Besides some glitches in the stream, the video was almost always clear and the two-way audio worked well.

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A wall button serves as the physical control center for the opener.

Molly / CNET Award

As I mentioned before, the belt drive was quiet and operated smoothly. Unlike some additional aperture cameras we tested, this one didn’t have a choppy video feed. The daytime and nighttime visions both looked crisp and I enjoyed the ability to snap a photo of the stream from within the app.

Setting up notifications for door activity and alerts was also straightforward. You can set individual notifications for the camera and the door so you can choose to monitor only the movements detected by the camera or only the garage door action or both.

The backup battery is on board in the event of a power failure in your garage. The physical wall buttons and keypad provide a backup in case your Wi-Fi doesn’t work.

Conclusion

The LiftMaster Secure View performed well in my testing. The belt drive was delightfully quiet. The setup was simple and the advertised features worked well. I encountered some lag in the app when viewing camera feeds, but didn’t get the shaky feed from some aftermarket garage cameras.

The MyQ app is still a bit limited, but it provides the basics needed for remote operation, access sharing, and program creation. At $ 468 and as a dealer-only product, the LiftMaster Secure View isn’t as accessible as similar models by Chamberlain. However, if you are buying through a dealer, perhaps during a renovation or garage construction, I can confidently recommend this LiftMaster option.


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