7 Things You Should Know About U-Haul Before Renting a Truck (2024)

Using U-Haul for out-of-state moves

For an in-town move, renting from U-Haul® is often easy and affordable, but truck rental can be challenging for a long-distance move. From driving a moving truck on unfamiliar roads to paying for fuel, it can be complicated and more expensive than you anticipate.

You might be surprised that it’s often cheaper to use a DIY moving service like U-Pack® where you don’t have to drive. Let’s look at answers to some common U-Haul questions and learn how U-Pack can be a better option for your move.

7 FAQs about U-Haul rentals

1. What truck sizes are available?

For long-distance moves, U-Haul offers 5 truck sizes ranging from 10 ft to 26 ft. You can choose a size based on the size of your home, but it can be difficult to exchange the truck if you need more room to load belongings.

The company recommends choosing the larger size if you’re unsure, which could mean paying for extra space you don’t need.

U-Haul also has other rental equipment besides moving trucks, but not all locations will carry the same inventory. They rent pickup trucks, cargo vans, trailers (cargo, utility and motorcycle/ATV) and U-Box® portable storage containers.

Learn how U-Box compares to U-Pack’s ReloCube.

It’s also important to note that rental trucks typically seat 2-3 people, making traveling with a family or pets difficult. Plus, the trucks do not meet the safety requirements for car seats, according to U-Haul’s website — a dealbreaker if you need to travel with young children.

2. How much does it cost, and are there discounts?

Daily rental rates for local moves are often inexpensive, but U-Haul rates can get pricey for out-of-state moves, especially when you add the cost of fuel and liability coverage.

Occasionally, there are discounts for U-Haul, but it’s often cheaper to move with a company like U-Pack that consistently offers coupon codes for moves.

3. Does U-Haul guarantee the rental?

U-Haul guarantees confirmed reservations at locations with the “Reservation Guarantee” badge. U-Haul will pay you $50 if they fail to meet your preferred time, place or truck size.

For locations without the “Reservation Guarantee” badge, U-Haul agrees to contact you at least one day prior to the move if the preferred truck size or location is not available to work on an alternative. If an acceptable solution isn’t available, U-Haul will pay you $50, and the reservation will be canceled.

4. How do I book a U-Haul, and can someone else drive it?

You can book a truck online or at a local rental location. The requirements for renting a U-Haul include a valid driver’s license and a credit or debit card to make a reservation online (some locations might take a cash payment).

It’s possible to pay for a truck and let someone else drive it, but the person who signs the contract is responsible for any damage to the vehicle.

5. Do the trucks have automatic transmissions and cruise control?

All U-Haul trucks have automatic transmissions, but most don’t have cruise control. Select 26’ F650 moving trucks are equipped with cruise control, according to U-Haul’s website. Check with a nearby location about the availability of trucks with the feature.

6. What’s the gas mileage?

U-Haul trucks typically average 10-12 MPG, but it can vary based on the terrain and the weight of your belongings. Customers are responsible for paying for fuel during the move.

You can maximize gas mileage by following U-Haul’s recommended speed limits and practicing good driving techniques like avoiding fast acceleration or heavy braking.

7. Can I return the truck to a different location or keep it longer?

While reserving a truck, you must select locations for pickup and return. Long-distance moves have a set number of days before extra daily charges accrue to keep it past the allotted time. Changing the reservation is possible, but you would need to contact U-Haul directly to work out the details.

It’s easier to move long distance with U-Pack

U-Pack services moves all over the U.S., Canada and Puerto Rico. We handle the driving, so you can travel with your family without worrying about driving a rental truck. All our quotes include equipment, transportation, fuel and standard liability coverage with no hidden fees.

Get a free, no-obligation quote online or call 844-362-5303844-594-3077 to speak to a moving consultant to see how our prices stack up against U-Haul rental (don’t forget to add the cost of fuel in the truck!).

If you have any questions about how U-Pack compares to truck rental, call or let us know in the comments. We’re happy to help!

U-Haul® isa registered trademark of U-Haul International, Inc. Use of third-party trademarks or registered trademarks does not imply any affiliation with or endorsem*nt by such third party.

7 Things You Should Know About U-Haul Before Renting a Truck (2024)

FAQs

What's the longest you can rent a U-Haul? ›

Equipment scheduling is based on available time frames ranging from one hour up to a 24-hour rental period. Some locations do, however, offer multiple day In-Town rentals on our trailer fleet. Check with your local U-Haul center or independent dealer for exact regulations.

How much does U-Haul hold on a credit card? ›

No deposit is required if paying by major credit card or debit card with a major credit card logo. However, if paying by cash, Customer is responsible for the following deposits at the time of rental: In-Town© Rental of a U-Haul Vehicle: $100.00 or estimated rental charges, whichever is greater.

What should I pack for U-Haul first? ›

Build strong rows using furniture and larger items as the base. Stack boxes on top of your rows; heavier boxes should be at the bottom. Load heaviest items like your washer and dryer into the truck first. Fill gaps using furniture pads and/or smaller items to minimize shifting.

What happens if you don't pay U-Haul? ›

Depending on the amount owed U-Haul has several options of collecting money owed. U-Haul has a legal department to press people for money owed for services rendered. That is typically a last resort, U-Haul just wants the money owed them. If you can make arrangements to pay, they will work with you.

What happens if I keep U-Haul longer? ›

U-Haul late fees

U-Haul charges a $40 late fee for each extra day you keep your rental truck. It also charges $20 per day for trailers and towing devices.

Does U-Haul give you a certain amount of miles? ›

One-way rental prices encompass a designated mileage allowance and a predetermined number of days. If you need additional miles, they can be added at a rate of $1.00 per mile. Additional days can be added to one-way rentals for $40 per day.

How much gas will I use in a U-Haul? ›

U-Haul Gas Calculator
Truck SizeFuel TypeMPG
10 feetUnleadedup to 12
14 feetUnleadedup to 10
17 feetUnleadedup to 10
20 feetUnleadedup to 10

How much does U-Haul cost per mile locally? ›

The cost to rent a moving truck for one-way moves depends on the truck size, pickup location, destination, and move date. U-Haul prices often work out to about $0.90–$1.00 per mile, but you might pay more in cities with a higher cost of living. You may also pay a higher rate for Friday and Saturday rentals.

Does U-Haul refund unused miles? ›

As a customer, you receive an allowed mileage and a set number of days to complete your move. Allowed days and mileage are calculated to allow you to complete the move with no extra charges. Unused days or mileage are not refunded. Additional days and additional miles are charged at the pre-agreed rate on the contract.

How to secure a load in a U-Haul truck? ›

Secure your items: Tie off every few tiers into cells (see diagram) Use the multiple tie-down rails on either side of the van. Load Heavy Items in the Front: Place your heaviest items towards the front of the van. Refrigerators, washers, dryers and other heavy furniture work best packed closest to the cab.

Does U-Haul have GPS tracking? ›

Although some independent U-Haul dealers ensure their trucks have GPS tracking, over 90% of truck rental companies do not equip their vehicles with GPS tracking devices. This makes it the responsibility of the renter to protect the U-Haul equipment. Here are some tips to help prevent U-Haul truck theft.

Does U-Haul put a hold on your debit card? ›

Credit / Debit Card Hold Times

U-Haul places a hold on your account on all local moves. Once you return your equipment and we have an exact amount to charge your account we use the amount held to collect the total amount due.

How to find U-Haul access code? ›

If you lose your access card, you can purchase a new one at the customer service office for your location. If you forgot your access code, you can find it within your U-Haul account.

How long is the longest U-Haul trailer? ›

Our 6x12 enclosed trailers have the capacity to load nearly 2,500 lbs with almost 400 total cubic feet of storage! If combined with our 26' moving truck, you now have the biggest do-it-yourself moving capacity available.

Do you have to be 25 to rent a U-Haul in California? ›

What is the Minimum Age to Rent a U-Haul Truck? A customer must be 18 years of age to rent a truck. Typically, other rental companies have the same requirements. In some cases, companies set the minimum age at 24 years old or older but allow drivers 18-23 years of age to rent for an additional fee.

Can you pick up and drop off U-Haul at different locations? ›

A one-way rental truck is a vehicle you rent for moving things from one place to another. You pick it up at one location and drop it off at another. People usually use one-way truck rentals for moving long distance, like moving to a new city or state.

Does U-Haul have live chat? ›

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